Pricing
Pricing based on conversations, not users
All plans include AI responses, a shared inbox, lead management and FAQs. Begin with a 14-day free trial and change plans at any time.
- 14-day free trial
- No credit card required
- Prices in ringgit
- Change plans at any time
Starter
For single-outlet businesses starting to automate WhatsApp enquiries.
RM149 / month
About RM0.50 per AI conversation
RM1,788 / year
About RM149 / month
14-day free trial with 50 AI conversations
- AI conversations
- 300
- Team members
- 3
- Branches
- 1
- AI replies in English, Bahasa Melayu and Chinese
- Shared inbox with staff handover
- Lead capture with follow-up reminders
- Services, promotions and FAQs
- Not included: Online booking
- Not included: Appointment reminders
- Not included: Deposits
- Not included: Analytics dashboard
- Not included: Custom roles
- Not included: Custom message templates
- Not included: Priority support
When the monthly allowance is used: New chats go to your team’s inbox until you top up
Growth
For growing businesses that want customers to book directly on WhatsApp.
RM299 / month
About RM0.30 per AI conversation
RM3,588 / year
About RM299 / month
14-day free trial with 50 AI conversations
- AI conversations
- 1,000
- Team members
- 8
- Branches
- 3
- AI books appointments into your calendar
- Deposits through your own CHIP account
- Automatic reminders with “reply 1 to confirm”
- Up to 3 branches and 8 team members
- Online booking
- Appointment reminders
- Deposits
- Analytics dashboard
- Not included: Custom roles
- Not included: Custom message templates
- Not included: Priority support
When the monthly allowance is used: New chats go to your team’s inbox until you top up
Pro
For multi-branch businesses and busy clinics with larger teams.
RM599 / month
About RM0.20 per AI conversation
RM7,188 / year
About RM599 / month
14-day free trial with 50 AI conversations
- AI conversations
- 3,000
- Team members
- 20
- Branches
- 10
- Everything in Growth
- Custom roles with branch-level access
- Custom WhatsApp message templates
- Priority support from our team
- Online booking
- Appointment reminders
- Deposits
- Analytics dashboard
- Custom roles
- Custom message templates
- Priority support
When the monthly allowance is used: New chats go to your team’s inbox until you top up
Plan estimator
Find the right plan
Estimate your monthly cost from the number of enquiries you expect. One AI conversation covers up to 24 hours of messages with one customer.
Recommended plan
Estimated monthly cost
Your estimate fits within the plan’s monthly allowance.
Plan + × top-up pack ()
Talk to us about a custom plan
Your requirements exceed our standard plans. We will prepare a plan that fits your business.
Contact usEstimate only. Top-up packs apply to the current month, and WhatsApp template fees are billed separately by Meta.
Every plan
Included in every plan
AI replies in English, Bahasa Melayu and Chinese
Shared team inbox
Staff handover and alerts
Lead capture and pipeline
Services, promotions and FAQs
AI test panel
Audit log and role-based access
CSV export of leads and conversations
Compare
Compare plans
Every limit and feature, side by side.
| Feature | Starter RM149 / month | Growth RM299 / month | Pro RM599 / month |
|---|---|---|---|
| Usage and limits | |||
| Yearly price | RM1,788 | RM3,588 | RM7,188 |
| AI conversations a month | 300 | 1,000 | 3,000 |
| Price per AI conversation | RM0.50 | RM0.30 | RM0.20 |
| Team members | 3 | 8 | 20 |
| Branches | 1 | 3 | 10 |
| Free trial | 14 days, 50 conversations | 14 days, 50 conversations | 14 days, 50 conversations |
| When the monthly allowance is used | New chats go to your team’s inbox until you top up | New chats go to your team’s inbox until you top up | New chats go to your team’s inbox until you top up |
| AI and inbox | |||
| AI replies in English, Bahasa Melayu and Chinese | Included | Included | Included |
| Shared team inbox | Included | Included | Included |
| Staff handover and alerts | Included | Included | Included |
| Lead capture and pipeline | Included | Included | Included |
| Services, promotions and FAQs | Included | Included | Included |
| AI test panel | Included | Included | Included |
| Audit log and role-based access | Included | Included | Included |
| CSV export of leads and conversations | Included | Included | Included |
| Bookings | |||
| Online booking | Not included | Included | Included |
| Deposits | Not included | Included | Included |
| Appointment reminders | Not included | Included | Included |
| Team and reporting | |||
| Analytics dashboard | Not included | Included | Included |
| Custom roles | Not included | Not included | Included |
| Custom message templates | Not included | Not included | Included |
| Support | |||
| Email and WhatsApp support | Included | Included | Included |
| Priority support | Not included | Not included | Included |
| Start free trial | Start free trial | Start free trial | |
Add-ons
Additional services and fees
Top-up packs
RM50
200 AI conversations per pack
Buy additional conversations from your billing page at any time. They are valid until the end of the calendar month.
Managed setup
RM300 – RM800
One-time fee
Our team can configure your services, pricing, FAQs and booking rules on your behalf. Fees range from RM300 to RM800, depending on the size of your service menu. Contact us
WhatsApp fees
Billed by Meta
Not included in ReplyJe plans
You connect your own WhatsApp Business account, and Meta bills template messages directly to that account. Replies sent within 24 hours of a customer’s message are not charged by Meta.
Billing
How billing works
-
01
Start with a free trial
Configure your business and test the AI. No credit card is required.
-
02
Choose a plan
Select the plan that suits your enquiry volume and branches from your billing page.
-
03
Pay monthly in ringgit
Pay online or by bank transfer using the details on your invoice.
-
04
Top up or change plans
Add conversations when needed, or upgrade as your business grows.
FAQ
Pricing FAQ
A conversation is a customer chat session answered by the AI, lasting up to 24 hours from the customer’s message. Multiple messages exchanged with the same customer within that period count as one conversation.
Yes. Every plan can be billed monthly or yearly, and yearly billing may include a discount shown on the pricing page. Card payments renew automatically, and you can switch or cancel at any time from the billing page.
New conversations are routed to your team’s inbox instead of receiving an automated reply. An email notification is sent at 80% usage so that you can purchase additional conversations or upgrade.
You connect your own WhatsApp Business account, and Meta bills template messages directly to that account. Replies sent within 24 hours of a customer’s message are not charged by Meta.
Yes. Plans can be changed at any time from the billing page. A new plan’s billing period begins on the date of payment.
Payment can be made online from the billing page or by bank transfer using the details on your invoice. All prices are in Malaysian ringgit.
Yes. Our managed setup service configures your services, pricing, FAQs and booking rules on your behalf, for a one-time fee of RM300 to RM800 depending on the size of your service menu.
Yes. Every plan includes a 14-day free trial with a limited number of AI conversations. No credit card is required to start.
Respond to your next enquiry in seconds
Start a 14-day free trial. Configure your business information, test the AI, and connect your WhatsApp number when you are ready.