ReplyJe for Aesthetic clinics
Book more consultations from WhatsApp enquiries
Patients compare clinics on WhatsApp before they book. ReplyJe replies in seconds with your consultation fees and price ranges, books the consultation, and passes every question about suitability, pregnancy or side effects to your clinicians.
We set up the demo with your own services and prices, so you see exactly what your customers would see.
Glow Aesthetics Clinic
online
Questions your customers ask every day, answered in their language
The challenge
Where enquiries are lost today
Patients compare several clinics
Prospective patients message three or four clinics and book a consultation with the first that replies clearly.
Doctors should not answer price questions
Clinicians and nurses lose time to routine questions about fees, locations and opening hours.
Expensive leads that go cold
Advertising for aesthetic treatments is costly, and an enquiry left unanswered overnight is often lost.
How ReplyJe helps
An AI receptionist that knows your business
ReplyJe answers only from the services, prices and rules you enter, and hands the conversation to your team whenever a person is needed.
Books consultations
Schedules consultations by doctor and branch against real availability.
Explains fees and price ranges
Shares consultation fees and treatment price ranges exactly as you have approved them.
Escalates medical questions
Questions on suitability, pregnancy, medication or side effects go straight to your clinicians with a summary.
Records the treatment of interest
Each lead shows the treatment the patient asked about, so your consultant is prepared.
Handles multiple branches
Opening hours, doctors and addresses are configured for each branch.
Controlled access to patient chats
Role-based access and an audit log record who viewed or changed each conversation.
Safeguards
Helpful, but never a substitute for your professionals
No diagnosis or guarantees
The AI does not assess suitability, recommend medication or promise results.
Clinician oversight
Medical questions are always referred to your team, and the AI tells the patient that a doctor will reply.
Approved wording only
Treatment descriptions and prices come only from the information your clinic has entered.
Getting started
What you need to go live
No new phone number and no new app for your staff. Most businesses are set up within a day.
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Step 1
Your WhatsApp Business number
Keep the number your customers already use. Staff can continue to reply from the WhatsApp Business app on their phones.
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Step 2
A Meta business account
You connect your number through Meta’s official signup in a few clicks. The number and its conversations remain yours.
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Step 3
Your services and prices
Enter your services, promotions and FAQs, or let our managed setup service do it for you.
FAQ
Common questions
The AI does not provide medical advice, assess suitability or guarantee results. Questions on health conditions, pregnancy, allergies, medication or side effects are escalated to your team with a short summary, and the customer is informed that a consultant will respond.
No. Responses on services, pricing, promotions and availability are generated only from the information you provide. Where information is unavailable, the customer is informed that a consultant will follow up, and the question is logged for your review.
You define when a conversation should be escalated, for example when a customer asks for a person, raises a complaint or asks a medical question. The AI informs the customer that a consultant will respond, gathers further details and alerts your staff by sound, browser notification and email.
The AI checks real-time availability across your staff, rooms and opening hours, proposes suitable times, and confirms the booking once the customer has chosen a time and provided their name.
Yes. ReplyJe connects to your existing business number through Meta’s official onboarding. The number, the WhatsApp Business account and your customer conversations remain yours.
Yes. The dashboard includes a test panel in which you can chat with the AI as a customer would. It shows which information each response was based on, so that gaps can be addressed before launch.
ReplyJe for other industries
Respond to your next enquiry in seconds
Start a 14-day free trial. Configure your business information, test the AI, and connect your WhatsApp number when you are ready.
