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ReplyJe for Hair & nail salons

Keep your chairs full with instant WhatsApp replies

Your stylists and nail technicians cannot put down the scissors or the brush to answer WhatsApp. ReplyJe explains your service menu, matches customers with the right stylist and books the appointment, so no enquiry waits.

We set up the demo with your own services and prices, so you see exactly what your customers would see.

Questions your customers ask every day, answered in their language

The challenge

Where enquiries are lost today

Hands busy, phone ringing

Stylists in the middle of a cut or a colour cannot reply, and customers move on.

Prices that depend on details

Hair length, nail design and add-ons make pricing questions long, back-and-forth conversations.

Last-minute gaps

Cancellations leave empty chairs that could have been filled by a same-day enquiry.

How ReplyJe helps

An AI receptionist that knows your business

ReplyJe answers only from the services, prices and rules you enter, and hands the conversation to your team whenever a person is needed.

Explains prices by hair length

Quotes price ranges by hair length, service and add-ons from your menu.

Matches stylists and technicians

Books with a requested stylist or nail technician, or the next one available.

Fills same-day openings

Offers cancellations and same-day availability to customers who ask.

Shares your brochures

Sends your price list or nail-art catalogue as a PDF when customers ask.

Sends reminders

Reminds customers the day before, so fewer chairs sit empty.

Hands over when needed

Passes complaints or complex colour corrections to your team.

Getting started

What you need to go live

No new phone number and no new app for your staff. Most businesses are set up within a day.

  1. Step 1

    Your WhatsApp Business number

    Keep the number your customers already use. Staff can continue to reply from the WhatsApp Business app on their phones.

  2. Step 2

    A Meta business account

    You connect your number through Meta’s official signup in a few clicks. The number and its conversations remain yours.

  3. Step 3

    Your services and prices

    Enter your services, promotions and FAQs, or let our managed setup service do it for you.

FAQ

Common questions

No. ReplyJe handles routine enquiries, such as pricing, availability and directions, so that your staff can concentrate on customers in the outlet and on conversations that require personal attention. Your team can view and take over any conversation at any time.

The AI checks real-time availability across your staff, rooms and opening hours, proposes suitable times, and confirms the booking once the customer has chosen a time and provided their name.

No. Each booking is checked and reserved against the staff member or room at the moment it is confirmed, so the same slot cannot be given to two customers.

The customer is told that a consultant will confirm, and the question is added to a Suggested FAQ list in your dashboard. Once you add the answer, the AI uses it in future conversations.

Yes. Staff can return a conversation to the AI in one step, and conversations can also be returned automatically after a period of staff inactivity that you configure.

Yes. Every plan includes a 14-day free trial with a limited number of AI conversations. No credit card is required to start.

Respond to your next enquiry in seconds

Start a 14-day free trial. Configure your business information, test the AI, and connect your WhatsApp number when you are ready.