ReplyJe for Beauty salons
Never miss another beauty salon enquiry
Customers ask about facials, lashes and promotions at all hours, and book with the salon that replies first. ReplyJe answers on your WhatsApp number in seconds, explains your treatments and books the appointment while your team is busy or asleep.
We set up the demo with your own services and prices, so you see exactly what your customers would see.
Glow Beauty Studio
online
Questions your customers ask every day, answered in their language
The challenge
Where enquiries are lost today
Enquiries arrive after closing
Most messages from Instagram and Facebook promotions come in the evening, when your therapists have gone home.
The same questions, all day
Prices, promotions, parking and “ada slot tak?” take up your front desk’s time between customers.
Promotions that do not convert
Customers who ask about a promotion and wait hours for a reply often book at another salon.
How ReplyJe helps
An AI receptionist that knows your business
ReplyJe answers only from the services, prices and rules you enter, and hands the conversation to your team whenever a person is needed.
Explains treatments and prices
Answers from your own price list, with durations and what each treatment is suited for.
Promotes your current offers
Mentions promotions only during their validity period and in your approved wording.
Books against real availability
Offers open slots by therapist and branch, and confirms the booking in the chat.
Collects deposits
Sends a payment link to first-time customers, so that fewer appointments are missed.
Sends reminders
Reminds customers before their appointment to reduce no-shows.
Follows up on undecided customers
Records every enquiry as a lead, so your team can follow up with customers who did not book.
Getting started
What you need to go live
No new phone number and no new app for your staff. Most businesses are set up within a day.
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Step 1
Your WhatsApp Business number
Keep the number your customers already use. Staff can continue to reply from the WhatsApp Business app on their phones.
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Step 2
A Meta business account
You connect your number through Meta’s official signup in a few clicks. The number and its conversations remain yours.
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Step 3
Your services and prices
Enter your services, promotions and FAQs, or let our managed setup service do it for you.
FAQ
Common questions
No. ReplyJe handles routine enquiries, such as pricing, availability and directions, so that your staff can concentrate on customers in the outlet and on conversations that require personal attention. Your team can view and take over any conversation at any time.
No. Responses on services, pricing, promotions and availability are generated only from the information you provide. Where information is unavailable, the customer is informed that a consultant will follow up, and the question is logged for your review.
The AI checks real-time availability across your staff, rooms and opening hours, proposes suitable times, and confirms the booking once the customer has chosen a time and provided their name.
Yes. On eligible plans, AI bookings can require a deposit paid through your own payment gateway. The slot is held until payment is received and released automatically if payment is not completed in time.
Yes. ReplyJe connects to your existing business number through Meta’s official onboarding. The number, the WhatsApp Business account and your customer conversations remain yours.
Yes. Numbers on the WhatsApp Business app can be used alongside ReplyJe. When a staff member replies from the app, the AI automatically pauses for that conversation.
ReplyJe for other industries
Respond to your next enquiry in seconds
Start a 14-day free trial. Configure your business information, test the AI, and connect your WhatsApp number when you are ready.
